Why Is Upwork Bad?

Upwork is a popular platform for freelancers and businesses to connect and complete work, but Upwork also has some cons, so some freelancers consider Upwork bad. But if we go through Upwork, we will know there are more benefits of Upwork than limitations, so Upwork is good. In this article, I will explain why Upwork may only benefit some. From high fees to limited communication options, I shall explain some of the challenges freelancers and businesses face when using Upwork and suggest some alternatives to consider. Whether you’re a freelancer looking for work or a business looking to outsource, it’s essential to consider all the pros and cons of a platform before committing to it. So, before labeling Upwork as bad, we should know the reality, and we can know the reality by understanding all the pros and cons of Upwork.


Why is Upwork bad?

Following are the reasons why Upwork is considered as bad.

1. High Fees

One of the biggest cons of using Upwork as a freelancer is the high fees charged by the platform. Upwork charges freelancers a high percentage of their earnings for using the platform, which is 20%. Freelancers may end up paying a significant fee, reducing their overall earnings.

The fees charged by Upwork are based on the freelancer’s earnings with a particular client. For example, if a freelancer earns $500 with a client, they will be charged a 20% fee on the first $500, which is $100, and it’s too high. This fee is deducted automatically from the freelancer’s earnings before they are paid, so it’s important to factor in these fees when quoting for your work.

While Upwork argues that the fees are necessary to maintain the platform and provide a high-quality service, many freelancers feel the fees should be lowered and fairer. Freelancers may also find that the fees could be more transparent, making it difficult to calculate how much they will earn from a project.

The high fees charged by Upwork may make it challenging for freelancers to compete with other platforms that offer lower fees or no fees.

2. Pay to Play

One of the significant drawbacks of Upwork is that freelancers have to pay to play as you have to pay for ” Upwork Connects” to submit job proposals. Connects is a digital currency used to apply for jobs, and freelancers need to purchase them to submit proposals. The cost of Connects varies based on the freelancer’s location and the type of job they are applying for.

This system of paying for Connects can be a significant financial burden for freelancers, especially those just starting their careers or struggling to find work. Additionally, the cost of purchasing Connects can quickly increase if a freelancer applies for multiple jobs, leading to additional expenses.

Moreover, some argue that paying for Connects has led to an increase in low-quality job postings. It means some clients may post low-quality jobs, knowing they will receive many proposals from desperate freelancers who must pay for Connects to apply for jobs. It can waste time and money for freelancers who submit proposals for these jobs but have yet to receive a response from the client.

The paying system for Connects on Upwork can be a significant drawback for freelancers and may discourage some from using the platform.

3. Limited Communication Options

Another Con of Upwork as a freelancer is the limited communication options. Upwork restricts communication between freelancers and clients to its messaging system, which can be frustrating for more in-depth conversations.

The messaging system can be slow, making it challenging to have detailed discussions or share files efficiently. Upwork only allows clients to share their contact information with freelancers once a job has been awarded, making it difficult to build relationships and communicate effectively. The limited communication options on Upwork may also make it challenging to establish trust with clients.

Upwork believes the messaging system is necessary to protect the privacy and security of freelancers and clients; many freelancers feel it needs to be more relaxed and manageable. Some freelancers have reported that they have lost potential clients due to the limitations of the messaging system.

4. High Competition

One of the biggest challenges of Upwork as a freelancer is the high competition on the platform. It is a popular platform, and thousands of freelancers worldwide are using it to find work. This high competition can make it challenging for freelancers to stand out and secure clients.

Many clients on Upwork receive numerous proposals for each job post, making it difficult for freelancers to get noticed. Additionally, Upwork’s algorithm favors freelancers with a history of successful projects and high ratings, making it challenging for new freelancers to establish themselves on the platform.

Freelancers may also find that the competition on Upwork leads to lower rates, as clients may choose to work with freelancers who offer lower prices to secure the job. It can make it challenging for freelancers to earn a fair wage for their work and may also lead to a race to the bottom, where freelancers undercut each other to win jobs.

It’s essential for freelancers to understand the competitive nature of Upwork and to develop a strategy for standing out from the crowd. Freelancers may also need to invest time and effort into building their reputation and ratings on the platform, as this can help them secure more work in the long run.

5. Security Concerns

One of the Cons of Upwork is the security concerns that come with working with clients online. It has implemented measures to protect freelancers and clients, such as escrow payments and dispute resolution services. However, working with clients with poor intentions is always a risk.

One of the main security concerns on Upwork is the risk of payment fraud. Freelancers may encounter clients who attempt to scam them by providing false payment information or disputing payments after completing the work. They must take measures to protect themselves from payment fraud, such as only working with clients who have verified payment information and using Upwork’s dispute resolution services if necessary.

Freelancers may also encounter clients who attempt to engage in inappropriate or harassing behavior. It has policies in place to protect freelancers from harassment, but it’s essential for freelancers to be aware of their rights and to report any inappropriate behavior immediately.

Freelancers must be vigilant about their security when using Upwork or any other online platform. By taking appropriate measures to protect themselves and staying informed about potential risks, freelancers can minimize their exposure to security concerns and build successful freelance careers online.

6. Quality of Clients

The other Con of Upwork as a freelancer is the quality of clients on the platform. While there are certainly high-quality clients on Upwork, many clients may need to be a better fit for freelancers looking to build successful long-term relationships.

One issue freelancers may encounter on Upwork is a need for clearer communication with clients. Some clients may need a clearer idea of what they want or may need help to communicate their needs effectively. It can lead to frustration for freelancers who may need help to complete projects to the client’s satisfaction.

Another area for improvement in clients’ quality on Upwork is the prevalence of low-paying jobs. Some clients may be looking for freelancers willing to work for very low rates, making it difficult for more experienced or skilled freelancers to compete. It can lead to a race to the bottom in terms of pricing, making it difficult for freelancers to earn a living wage.

There are certainly high-quality clients on Upwork; freelancers must be careful to find potential clients and be aware of the potential pitfalls of working on the platform. By taking appropriate measures to protect themselves and building relationships with high-quality clients, freelancers can build successful freelance careers on Upwork and other online platforms.

Do You want to learn more details about Upwork? Then you must go through the below link to better understand Upwork.

What is Upwork and how does it work?

How you can make money on Upwork?

How to post a job on Upwork?


In conclusion, Upwork is a platform that offers diverse job opportunities, payment protection, and flexibility for freelancers. However, the high competition, high fees, and inconsistent quality can be significant drawbacks for some freelancers and clients to make Upwork bad. Before investing your time and money in Upwork, analyze the pros and cons of Upwork and ensure that it aligns with your goals and requirements or not.

FAQs (Frequently Asked Questions)

Upwork charges more fees and is much more competitive compared to other freelancing platforms are the disadvantages of Upwork.

Yes, Upwork is worth it for experienced sellers who offer a high service rate. Additionally, if you have a permanent client and a long-term project, it’s also good for you.

Upwork is a secure freelancing platform due to its payment protection method and dispute-free process. But you should also know the signs of scams before dealing.